Privacy policy

Privacy Policy

Last updated: August 31, 2026

At Golden Companion, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our digital products.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

  • Name

  • Email address

  • Billing and payment information

  • Shipping address, when applicable

  • Order and purchase information

  • IP address

  • Device and browser information

  • Website usage and interaction data

  • Any information you voluntarily provide when contacting us

Payment information is generally processed securely by third-party payment providers. We do not store your complete payment card details on our own servers.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Deliver purchased digital products

  • Provide customer support

  • Communicate with you about your orders

  • Send important information regarding your purchases

  • Improve our website, products, and services

  • Analyze website usage and performance

  • Prevent fraud, abuse, and unauthorized activity

  • Comply with applicable legal obligations

If you have given us permission to receive marketing communications, we may also use your email address to send promotional emails, updates, or special offers.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and understand how visitors interact with our website.

We may also use third-party advertising and analytics services, such as Meta Pixel, Google Analytics, or similar technologies, to measure advertising performance and help us provide relevant advertisements.

These services may collect information about your browsing activity, device, or interactions with our website in accordance with their own privacy policies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. How We Share Your Information

We may share your personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These may include:

  • Shopify, our ecommerce platform

  • Payment processors

  • Email and customer-support providers

  • Analytics and advertising providers

  • Fraud prevention and security services

  • Other service providers necessary to operate our website

We do not sell your personal information for money.

We may also disclose information when required by law, legal process, court order, or governmental authority, or when necessary to protect our rights, customers, or business.

5. Shopify

Our store is powered by Shopify, which provides the ecommerce platform used to sell our products and process orders.

Shopify may collect and process personal information in connection with your use of our store.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request information about how your data is used

  • Opt out of certain marketing communications

  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us at balducci.zavoli@gmail.com.

9. Children's Privacy

Our website and products are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

12. Contact Us

Golden Companion
Legal Business Name: Luca Zavoli
Address: Strada del Lupo 4, San Marino
Email: help@thegoldencompanion.com

Privacy Policy Link: https://thegoldencompanion.com/policies/privacy-policy