Refund & Return Policy

Last updated: August 31, 2026

At Golden Companion, we want you to feel confident when purchasing our digital products. If you are not satisfied with your purchase, we offer a simple 14-day refund policy.

Digital Products

All products sold through Golden Companion are digital products delivered electronically. Because digital products are delivered digitally and cannot be physically returned, we do not accept physical returns.

However, eligible customers may request a refund in accordance with the policy below.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on eligible purchases.

If you are not satisfied with your purchase, you may request a full refund within 14 days of your original purchase date.

You do not need to provide a detailed explanation for your refund request.

How to Request a Refund

To request a refund, please contact our support team at balducci.zavoli@gmail.com and provide:

• Your full name

• The email address used to place your order

• Your order number

• A request for a refund

Once we receive your request, we will review it and respond as soon as possible.

Refund Processing

If your refund is approved, the purchase amount will be refunded to the original payment method used for the transaction.

Please allow several business days for the refund to appear in your account, depending on your bank or payment provider.

Refund Eligibility

Refund requests must be submitted within 14 days of the original purchase date.

Each purchase is eligible for one refund only.

Chargebacks

We encourage customers to contact us before initiating a chargeback or payment dispute. Our support team will be happy to help resolve any issue with your purchase.

Contact Us

Golden Companion
Legal Business Name: Luca Zavoli
Address: Strada del Lupo 4, San Marino
Email: help@thegoldencompanion.com

Refund Policy Link: https://thegoldencompanion.com/policies/refund-policy