Shipping Policy

Last updated: August 31, 2026

At Golden Companion, all products available for purchase are digital products delivered electronically.

No Physical Shipping

We do not ship physical products.

All purchases are delivered digitally, so there are no shipping fees, shipping times, customs fees, or physical delivery requirements.

Digital Delivery

After completing your purchase, you will receive instructions to access your purchased product at the email address provided during checkout.

Digital access is generally provided shortly after payment has been successfully processed.

Please make sure that the email address entered during checkout is accurate and that you have access to that email account.

Didn't Receive Your Product?

If you do not receive your digital product or access instructions after completing your purchase, please check your:

• Spam or junk folder

• Promotions folder

• Other filtered email folders

If you still cannot find your purchase, please contact us at help@thegoldencompanion.com and provide your order number and the email address used during checkout.

Delivery Issues

If you experience any technical issue accessing your purchased product, please contact our support team.

We will make reasonable efforts to help you access the product you purchased.

Contact Us

Golden Companion
Legal Business Name: Luca Zavoli
Address: Strada del Lupo 4, San Marino
Email: help@thegoldencompanion.com

Shipping Policy Link: https://thegoldencompanion.com/policies/shipping-policy